Claims

Making a claim on Casava is simple, fast and 100% online. You can make a claim anytime on our website or via WhatsApp and get an immediate response.

The Recipe to our Success:
Our Claims Artificial Intelligence

Introducing Haruna, Our AI Claims Specialist designed exclusively for Casava. With Haruna, our customers can make claims anyday and anytime and receive a response in minutes. Haruna is available both on Web and Whatsapp.

Swift
Processing

We have streamlined our claims process to be fast and efficient, enabling us to fully process claims within a period of

48 hours

Casava Claims is Revolutionary

When you pay your premium, we reserve your claims in an account managed by our reinsurance partner and we keep only a flat fee from your premium. When our AI Claims Specialist reviews and approves your claim, a payment instruction is sent for immediate remittance. It's that simple and yet a game changer.

How Casava Claims Work

We take Pride in Paying Claims

Paying claims is our service and what we are specialists at. We have built a team dedicated to claims backend service. When we pay claims, we celebrate!

How to file a claim

Web Platform

WhatsApp

We are always here for you

Join our waitlist and be a part of something special.


Product

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Casava Microinsurance Ltd is registered in the Federal Republic of Nigeria as a private limited liability company and as a composite microinsurance company licensed with the National Insurance Commission of Nigeria (NAICOM). We offer life and non-life micro insurance products and services to individuals and small businesses for the Nigerian market.